Terms and Conditions

Effective Date: February 24, 2025

Welcome to ROOTOPIX! These Terms and Conditions (“Terms”) govern your use of our website https://rootopix.xyz/ and all related services. By accessing or purchasing from ROOTOPIX, you agree to abide by these Terms. If you do not agree, please discontinue use of our services.

1. General Terms

  • ROOTOPIX provides luxury skincare and beauty products for personal use only.
  • By using our website, you confirm that you are at least 18 years old or have parental consent.
  • We reserve the right to modify these Terms at any time, with updates posted on this page.
  • Continued use of our website after changes means you accept the revised Terms.

2. Product Information & Availability

  • We strive to provide accurate descriptions, images, and pricing for our products. However, errors may occur, and we reserve the right to correct them.
  • All products are subject to availability, and ROOTOPIX reserves the right to discontinue or limit quantities without notice.
  • Products are for external use only. Always read ingredient lists and perform a patch test before use.

3. Ordering & Payment

a. Placing an Order

  • By placing an order, you agree that all information provided is accurate and complete.
  • Orders are subject to acceptance and availability. We may cancel or refuse an order at our discretion.

b. Payment Methods

  • We accept Visa, MasterCard, American Express, PayPal, and other secure payment methods listed at checkout.
  • Payment must be completed in full before order processing.
  • If a payment is declined, the order will be canceled.

c. Pricing & Taxes

  • All prices are listed in USD and do not include sales tax, import duties, or shipping fees, which are calculated at checkout.
  • International customers are responsible for any applicable customs fees and import taxes.

4. Shipping & Delivery

  • Orders are processed within 1-3 business days, excluding weekends and holidays.
  • Delivery times vary by location but typically range from 5-15 business days.
  • ROOTOPIX is not responsible for delays due to carriers, customs processing, or unforeseen events.
  • Once an order is shipped, tracking information will be provided.

For full shipping details, refer to our Shipping Policy.

5. Returns, Refunds & Cancellations

  • Returns are accepted under certain conditions. Please refer to our Refund and Return Policy for details.
  • Orders may be canceled within 24 hours of purchase. After this period, cancellations may not be possible.
  • Refunds will be processed within 5-10 business days after approval.

For any return or cancellation requests, contact us at contact@rootopix.xyz.

6. User Accounts & Responsibilities

  • Users may create an account for faster checkout and order tracking.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We reserve the right to suspend or terminate accounts suspected of fraudulent activity.

7. Intellectual Property

  • All content on this website—including text, images, logos, and designs—is the property of ROOTOPIX and is protected by copyright laws.
  • Unauthorized use, reproduction, or distribution of any content is prohibited without prior written permission.

8. Prohibited Activities

You agree NOT to:

  • Use our website for illegal or fraudulent purposes.
  • Copy, modify, or distribute content without authorization.
  • Attempt to hack, spam, or disrupt website operations.
  • Use automated systems (bots, scrapers) to collect data.

Violation of these terms may result in account suspension or legal action.

9. Limitation of Liability

  • ROOTOPIX is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.
  • Skincare results may vary by individual. We do not guarantee specific outcomes, and our products are not intended to diagnose, treat, or cure medical conditions.
  • Always consult a dermatologist before introducing new skincare products if you have sensitive skin or allergies.

10. Third-Party Links

Our website may contain links to third-party sites. ROOTOPIX does not control or endorse external websites and is not responsible for their content or privacy practices.

11. Termination of Services

  • We reserve the right to suspend or terminate access to our website for any reason, including violations of these Terms.
  • Users may delete their accounts at any time by contacting contact@rootopix.xyz.

12. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of the United States, specifically North Carolina.
  • In case of disputes, parties agree to seek resolution through negotiation or arbitration before legal action.

13. Contact Information

For questions regarding these Terms and Conditions, please contact us:

ROOTOPIX
Street: 2665 Ingram Road, Greensboro, North Carolina, United States
Phone Number: 329-682-9429
Email: contact@rootopix.xyz
Website: https://rootopix.xyz/