Terms and Conditions

Effective Date: February 24, 2025

Welcome to ROOTOPIX! These Terms and Conditions (“Terms”) govern your use of our website https://rootopix.xyz/ and related services. By accessing or purchasing from ROOTOPIX, you agree to these Terms. If you do not agree, please stop using our services.

1. General Terms

  • “ROOTOPIX offers luxury skincare and beauty products for personal use only. By using our website, you confirm that you are at least 18 years old or have parental consent. We reserve the right to modify these Terms at any time, with updates posted on this page. Continued use of our website after changes means you accept the revised Terms..

2. Product Information & Availability

  • We aim to provide accurate product descriptions, images, and pricing. However, errors may occur, and we reserve the right to correct them. All products are subject to availability, and ROOTOPIX reserves the right to discontinue or limit quantities without notice. Products are for external use only. Always read ingredient lists and perform a patch test before use

3. Ordering & Payment

a. Placing an Order

  • “By placing an order, you confirm that all information provided is accurate and complete. Orders are subject to acceptance and availability, and we reserve the right to cancel or refuse any order at our discretion.

b. Payment Methods

  • We accept Visa, MasterCard, American Express, PayPal, and other secure payment methods at checkout. Payment must be completed in full before processing. If a payment is declined, the order will be canceled

c. Pricing & Taxes

  • All prices are listed in USD and do not include sales tax, import duties, or shipping fees, which are calculated at checkout. International customers are responsible for any applicable customs fees and import taxes.

4. Shipping & Delivery

  • Orders are processed within 1–3 business days, excluding weekends and holidays.
    Delivery times vary by destination and typically range from 5–15 business days.

    Please note: ROOTOPIX is not liable for shipping delays caused by carriers, customs, or unforeseen circumstances.
    Once your order ships, tracking details will be sent to you via email.

    For more information, please see our Shipping Policy.

5. Returns, Refunds & Cancellations

  • Returns are accepted under specific conditions—please refer to our Refund and Return Policy for full details.
    Orders can be canceled within 24 hours of purchase. After that, cancellations may no longer be possible.

    Approved refunds are processed within 5–10 business days.

    For return or cancellation requests, contact us at contact@rootopix.xyz.

6. User Accounts & Responsibilities

  • Creating an account allows for faster checkout and order tracking.
    You’re responsible for keeping your login credentials secure.
    We reserve the right to suspend or terminate accounts involved in suspected fraudulent activity.

7. Intellectual Property

  • All content on this website—including text, images, logos, and designs—is the property of ROOTOPIX and protected under copyright law.
    Reproduction, distribution, or use of any content without prior written permission is strictly prohibited.

8. Prohibited Activities

You agree NOT to:

    • Use it for any illegal or fraudulent purpose

    • Copy, modify, or distribute content without permission

    • Hack, spam, or disrupt website functionality

    • Use automated tools (bots, scrapers) to collect data

    Violating these terms may lead to account suspension or legal action.

9. Limitation of Liability

  • ROOTOPIX is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.
    Skincare results may vary by individual—we do not guarantee specific outcomes. Our products are not intended to diagnose, treat, or cure any medical condition.

    If you have sensitive skin or known allergies, please consult a dermatologist before using new skincare products.

10. Third-Party Links

Our website may include links to third-party websites. ROOTOPIX does not control or endorse these external sites and is not responsible for their content, accuracy, or privacy practices.

11. Termination of Services

  • ROOTOPIX reserves the right to suspend or terminate access to our website at any time, especially in cases of Terms violations.
    Users may request account deletion at any time by contacting contact@rootopix.xyz.

12. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of the United States, specifically the State of North Carolina.
    In the event of a dispute, both parties agree to pursue negotiation or arbitration

13. Contact Information

For questions regarding these Terms and Conditions, please contact us:

ROOTOPIX
Address: 2665 Ingram Road, Greensboro, North Carolina, United States
Phone Number: +1 329-682-9429
Email: contact@rootopix.xyz
Website: https://rootopix.xyz/