Privacy Policy

Effective Date: February 24, 2025

  • Personal Information: When you create an account, make a purchase, or contact us, we may collect personal details such as your name, email address, shipping address, phone number, and payment information.

  • Non-Personal Information: We also collect non-personal information such as your IP address, browser type, operating system, and browsing activity on our website for analytical purposes.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Information

When you interact with our website, we may collect personal data such as:

  • Full Name: Used for order fulfillment and personalized communication.

  • Email Address: Used for account creation, order confirmations, shipping updates, and promotional messages (if opted-in).

  • Phone Number: Used for customer support, order issues, or shipping-related inquiries.

  • Billing and Shipping Address: Required for processing and delivering your orders.

  • Payment Information: Processed securely through third-party payment providers to ensure the security of your financial data.

b. Automatically Collected Information

When you visit our website, we may collect data automatically, including:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Pages Visited and Time Spent
  • Cookies and Tracking Technologies

2. How We Use Your Information

We use your data for the following purposes:

  • To Process and Fulfill Orders: We use your personal information to complete your purchase, process payments, and ship your order to the correct address.

  • To Provide Customer Support: We may use your information to assist with any inquiries or issues you encounter with our products or services.

  • To Send Promotional Offers, Updates, and Newsletters (with Your Consent): If you opt in, we may send you marketing communications, updates, and offers that may be of interest to you.

  • To Improve Our Website and Services: Your data helps us enhance the functionality, performance, and user experience of our website.

  • To Comply with Legal Obligations: We may need to use or disclose your information to comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Trusted Third-Party Service Providers: We share your information with service providers such as payment processors, shipping companies, and analytics providers, who help us fulfill our services and improve the customer experience.

  • Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request, such as a subpoena or court order.

  • Business Partners: With your consent, we may share your information with business partners for marketing and promotional purposes.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include encryption, firewalls, and secure servers to ensure the safety of your information. However, please be aware that no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access and review your personal data
  • Request corrections or deletions of your information
  • Opt-out of marketing emails by using the “unsubscribe” link in our emails
  • Disable cookies through your browser settings

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites, and we encourage you to review their privacy policies before providing any personal information.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website, track website analytics, and improve our services. Cookies are small text files stored on your device that help us recognize your preferences and improve website functionality.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect some features of our website.

8. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately at contact@rootopix.xyz so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly to stay informed about how we are protecting your information.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us: